EyeTX - Culebra

They really put in the extra time and Care at the front desk when you're having an issue with insurance coming back as not active. The woman at the front desk was very helpful I wish I could remember her name so she would get the proper recognition she deserves. 10 out of 10 I'll never go anywhere else

The center website is incredibly accurate about it providing emergency care. On a Saturday, I was deeply afraid of a possible detachment, and I was seen very quickly. The care was excellent.

⭐⭐⭐⭐⭐ I had to take a moment to recognize Ms. Dory for her amazing customer service and kindness. My mother recently had brain surgery, which caused changes to her vision. We were able to get a same day appointment here, and Dory was one of the first people to take care of us. She was wonderful from the very beginning. Today, I drove clear across town in some pretty nasty weather to pick up my mom’s glasses. I’m also trying to get back quickly because my mother needs me to get her home, and when I arrived, I realized they were closed for lunch. Dory still answered the phone during their lunch break. I told her I didn’t mind sitting outside for the 30 minutes until they reopened. Instead, she asked for my mother’s name and told me to come to the door. She handed me her glasses with the biggest smile and such a warm welcome. She absolutely did not have to interrupt her lunch break to help me, but that small act of kindness made my day a little easier during a time when I have a lot on my plate. This is the kind of customer service that does not go unnoticed. We will absolutely be returning. Thank you for being so kind today, Ms. Dory. You are truly a gem! ❤️

Stephanie did a fantastic job helping me to select my latest pair of sunglasses that I absolutely love! She was very kind and patient and even spoke to Dr. Martinez on my behalf to make sure my prescription was updated to single vision and explained to me what I would experience going to single vision versus when I would wear my progressive glasses so I could make the right decision for me! I will be back that is for sure!

I love EyeTx and have gone to several different locations with no issues of my history being accessed. The staff is always super helpful with picking frames and pricing for insurance.

I have been coming to here for the past 2 years and always get such a welcome response and attentiveness with exam and eye glass choices! Everyone is always up beat and friendly!

This place is a really nice clean establishment. The people are outstanding and very caring. The eye doctor actually told me something about my eyes that no one else has ever. The eyeglasses were actually more than what I wanted to spend so I was a little disappointed with that, but they did try to work with me and gave me some discounts. The main reason I would use this establishment again is because the people were so wonderful.

Always get a great pair of glasses that fit your prescription. Perfect but not overwhelming selection of glasses to choose from. Great staff that make sure you get what you want at a agreeable price for your insurance provider. I will see them next year.